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Mr. Woody Leung
President’s Message

It is hard to believe it is January 2021 already. And what a tumultuous year 2020 had turned out to be. We are now approaching almost one year from when that Covid-19 outbreak started which quickly spread worldwide, with devasting impacts on the hotel business in Hong Kong and across the world. Unfortunately, the Covid-19 pandemic is still having a profound impact on our industry as the new year begins.

2020 had truly been one of the most challenging years of all time, and an extremely unusual year for us, as we coped valiantly with the Covid-19 situation both with respect to its impact on our business and the way we do our work. Despite all the adversity and hardship, it has been extremely encouraging to see all of you working tirelessly through it all. It is your dedication and hard work that have helped the Hong Kong chapter of the Society to weather through the storm.

What l saw along the way were numerous examples of how the team came together to help each other, and many of the Society’s achievements could not have been possible without your support and team effort. I am delighted to see how you all displayed great teamwork by taking initiatives to look for ways to protect the safety of yourself as well as work with other members on ways to safeguard their interests.

This past year, because of the pandemic, we were not able to connect through in-person interaction which helps build friendship and camaraderie. Yet, we have found ways through social media and other means to stay close to everyone. For this coming year, until the pandemic subsides, it is imperative that we try even harder and work closely with our own members and the tourism industry to come up with creative and innovative ways to uphold our professional standards. The Society is committed to continue improve our service to members by holding different events & activities, some digitally, to help keep up with thar fast-paced changes that an international city like Hong Kong experiences.

Equally important this year for the Society is the need to inject new blood to the Society by recruiting new and younger members. I’ve made it one of our main goals. As such, we need to continue to ensure that the Society remains relevant, up-to-date, and interesting to our current and prospective members.

There are still many challenges ahead of us in 2021, but I am confident that, given our Concierge spirit “service through friendship” and support for each other, we will overcome whatever obstacles we may face and emerge stronger than before.

Thank you for all your efforts and dedication to help our Society continue to make progress – I am so grateful to all of you. I humbly ask that, together, we remain resolutely optimistic in the face of this pandemic adversity.

As the Chinese New Year approaches, allow me to wish you, your family, and your loved ones good health and prosperity in the Year of the Cow. The Cow characterizes hard work, dedication, self-motivation, taking responsibility and above all perseverance – qualities we as concierge will need in abundance to meet the challenges of a new year. - 十二生肖中,牛的性格一般都是勤奮努力,有強烈的進取心;責任心強,有耐力

In Service Through Friendship,

Woody Leung


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